We’re currently looking for someone to take the lead on some of our digital organizing projects. This job would be perfect for an administrative or personal assistant who’s managed an office or a household.

Our company’s mission is to help people gain more control over their lives by showing them ways to organize their time and their spaces. We provide them with exceptional ideas, structure and comprehensive organizational systems to make their lives easier, more manageable and more fulfilling.

A career with The Little Details means you will be working on all sorts of projects. Your days will look different each week. Flexibility and critical thinking skills are necessary to be successful here. You must be comfortable working with all types of people (this isn’t a job where you can hide in an attic and organize) and you must be willing to confidently lead clients through a project. The job requires both physical and mental grit and you must be able to keep your personal life separate from your professional life.

This career can be intense, but it is extremely rewarding. We offer clients room-by-room space planning and reorganization, moving assistance, closet organization and design, improved management of paperwork and computer files, time management coaching and assistance with goal setting (among other things!). Our services allow our clients mental freedom from things that have burdened them sometimes for years. We are extremely proud of the work we do and we look forward to building an exceptional team.

Qualified candidates: 

• Know the ins and outs of email foldering and management.

• Are exceptional users of Apple products (iOS devices and computers).

• Are familiar with creating password databases (ie. the Dashlane app).

• Can teach people to manage and share digital calendars.

• Have good time management skills and can pass these onto others.

• Are good with apps and systems like Dropbox and Asana.

• Are comfortable working with people’s financial and tax documents.

• Know how to create a physical filing system.

• Are comfortable managing and creating action items around incoming physical mail.

• Are adept and comfortable with digitizing and organizing documents and photos.

Overall traits we’re looking for: 

• An impeccable attention to detail.

• Strong organizational skills.

• Self-motivated and hardworking.

• Emotional resiliency when faced with awkward, emotional or otherwise difficult situations.

• Strong communication skills both with team members and with clients.

• A leader, as well as a team player.

• The ability to be flexible and remain positive when things go wrong.

• Strong critical thinking skills.

• The ability to give and take direction simultaneously.

• Compassion and empathy for clients and team members.

• The ability to keep your personal and work life separate.

• Trustworthiness and discretion especially when dealing with the client’s private lives.

• A level of personal integrity (keeping trade secrets, not soliciting clients or active prospects, and maintaining protection of copyrighted materials and trademarks).

Overall skills we’re looking for: 

• Mental endurance– the ability to offer exceptional results regardless of difficult circumstances and to remain confident and in control under pressure.

• Physical endurance– the ability to lift and carry up to 40 pounds, go up and down stairs or a ladder and to perform other physical activities involved in a project.

• Ability to effectively and confidently sell additional organizing sessions to clients.

• Ability to implement products to enhance in the organizing process.

• Ability and willingness to drive distances to client’s homes.

• Ability to listen and then ask the right questions to understand and infer what a client really needs.

• Ability to see the big picture and to break it down into manageable steps.

• Ability to teach and transfer basic organizing skills to clients and new team members.

• Ability to use technology to support organizing efforts (apps, emails, management software, etc.).

• Ability to communicate in a friendly and professional manner on the phone and in email.

• Ability to learn and implement The Little Details organizing systems.

Other Requirements:

• Have a car and a valid driver license.

• Have a phone that you’re willing to use for some work communication.

Perks Include:

• Competitive hourly pay.

• Unlimited unpaid time off.

• Commission on each organizing session package sold to clients.

• Employee discount on store merchandise at The Little Details studio.

• The chance to grow professionally in an exciting and growing field.

Hours:

• Staff meetings are held every Monday. It is also prudent to use Monday’s to communicate with clients, coordinate projects, run client and company errands, and work on professional development goals.

• Organizing sessions are scheduled, Monday through Friday from 9am–1pm and 2pm-6pm (with the exception of our staff meeting time Monday).

• You will be asked to cover occasional shifts at the studio if needed and your schedule allows.

• You will be asked to work an occasional weekend day if a client’s move is scheduled for a weekend, if there is an event at the studio or if the owner is out of town.

Employee Growth Opportunities:

• Organizer in Training: During the initial 90 day probationary period, organizers work with leads and other trained organizers during client sessions in order to learn valuable skills on the job.

• Organizing Assistant: After the 90 day probationary period, organizers act as additional support on projects with the lead. Organizers are expected to suggest solutions and provide input, while following the lead’s direction and providing all necessary support.

• Organizing Consultant: Once an organizer has gained the skills necessary and has been fully trained on The Little Details’ systems and methods, they have the opportunity to work with clients on their own. Organizers are expected to create organizing solutions and systems, suggest appropriate products, and support the client’s needs during the project.

• Lead Organizing Consultant: Organizers acting as leads on a team project are the main contact for the client and the other team members. Organizers are expected to coordinate all extra support as needed (ex: moving companies, cleaning services, consignment and donation services). Other team members look to the lead organizer for guidance and direction throughout the project.